Shipping policy
Free Standard Shipping
We offer free standard shipping on orders of $60 or more. The qualifying order total is calculated after discounts and before applicable taxes.
Made-to-Order Production
Every Radiant Fury product is made to order. Please allow approximately 2–5 business days for production before your order ships. Production may take longer during holidays, high-volume periods, or when an item requires additional quality review.
Production time is separate from shipping time.
Estimated Delivery
After production is complete, standard U.S. delivery generally takes approximately 3–7 business days. Delivery dates are estimates and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery.
Tracking
You will receive a shipping-confirmation email with tracking information once your order ships. Tracking information may take up to 48 hours to update after the carrier receives the package.
Orders containing multiple items may arrive in separate packages. If this happens, each shipment may have its own tracking information.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, contact us immediately through our contact page.
Because orders enter production quickly, we cannot guarantee that an address can be changed after an order has been submitted. Radiant Fury is not responsible for orders delivered to an address entered incorrectly by the customer.
Additional shipping charges may apply if an order is returned and must be shipped again.
Delayed, Lost, or Marked-Delivered Packages
Once an order has been transferred to the shipping carrier, delivery timing is controlled by the carrier. If tracking shows that your package is delayed, please allow additional time for the carrier to complete delivery.
If tracking shows “delivered” but you cannot locate the package, check around the delivery location, confirm the address on your order, ask other household members or neighbors, and contact the carrier.
If the package still cannot be located, contact Radiant Fury through our contact page with your order number and tracking information. We will review the situation and help determine the appropriate next step.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us within seven days of delivery.
Include your order number, a description of the problem, and clear photographs showing the item and the issue. Please do not return an item unless Radiant Fury provides return instructions.
For additional details, review our Refund Policy.